Customer Experience Banker - Hybrid/Remote Growth Partner

Huntington Bank; Michigan; On-site; USD 25,000 - 30,000; Full time

Job summary

Huntington Bank in Sanford, MI seeks a Customer Experience Banker to assist walk-in customers in achieving their financial goals. You will help retain and grow consumer relationships by identifying needs, recommending deposit and other banking products, and handling transactions accurately.

As a Financial Concierge, you will educate customers on banking services, follow a disciplined sales process, and refer clients to other bank areas to deepen partnerships, while adhering to policies and

Qualifications

• High School Diploma or GED with minimum 1 year of customer service or related experience, or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking/financial services and cash handling.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and banking services.
• Grow customer relationships through a disciplined sales process, follow-up, and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, and communication skills.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

High School diploma or GED

Job description

Huntington Bank in Sanford, MI seeks a Customer Experience Banker to assist walk-in customers in achieving their financial goals. You will help retain and grow consumer relationships by identifying needs, recommending deposit and other banking products, and handling transactions accurately.

As a Financial Concierge, you will educate customers on banking services, follow a disciplined sales process, and refer clients to other bank areas to deepen partnerships, while adhering to policies and