Hybrid Customer Experience Banker | Grow Relationships

Huntington National Bank; Columbus (OH); On-site; USD 32,000 - 44,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers achieve financial goals by recommending deposits and other banking products, processing transactions, and balancing daily activity with exemplary service.

In this role, you’ll educate customers on deposit products, proactively identify opportunities to grow relationships, and partner with other areas of the bank.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Ability to educate customers on consumer deposit products and services.
• Proven ability to identify opportunities to grow customer relationships through a disciplined sales process.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and banking services.
• Proactively identify opportunities to grow customer relationships via outbound calls and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory guidelines.
• Demonstrate sales, service, relationship management, banking, communication and presentation skills.

Skills

Customer service

Sales

Cash handling

Banking products

Communication

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers achieve financial goals by recommending deposits and other banking products, processing transactions, and balancing daily activity with exemplary service.

In this role, you’ll educate customers on deposit products, proactively identify opportunities to grow relationships, and partner with other areas of the bank.