Hybrid Customer Experience Banker — Financial Concierge

0101 The Huntington National Bank; Jackson (TN); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Huntington welcomes a Customer Experience Banker Non NMLS to join our branch team, helping walk-in customers achieve their financial goals. You will identify financial needs, recommend deposit products, and process transactions accurately while delivering exemplary service.

You will educate customers about banking products, proactively grow relationships through a disciplined sales process, and refer to other areas as needed. A flexible office/work arrangement may apply.

Qualifications

• High School Diploma or GED plus 1 year of customer service or military admin experience, or a Bachelor's Degree.
• Banking or customer service experience preferred, with ability to handle deposits and products explained clearly.
• Comfort with technology and digital banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship management

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Mobile & online banking

Job description

Huntington welcomes a Customer Experience Banker Non NMLS to join our branch team, helping walk-in customers achieve their financial goals. You will identify financial needs, recommend deposit products, and process transactions accurately while delivering exemplary service.

You will educate customers about banking products, proactively grow relationships through a disciplined sales process, and refer to other areas as needed. A flexible office/work arrangement may apply.