Hybrid Banking: Customer Experience Banker

0101 The Huntington National Bank; South Carolina; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will help customers meet financial goals by recommending deposit, loan, and banking solutions, while processing transactions accurately and delivering exemplary service.

You will educate customers on products and technologies, grow relationships through a disciplined sales process, and collaborate with partners to provide a seamless banking experience.

Qualifications

• Experience delivering excellent customer service in a banking environment.
• Ability to educate customers on deposit products and lending.
• Proven sales approach to grow customer relationships.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and lending.
• Identify opportunities to grow relationships via referrals and follow-up.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, risk and regulatory policies; ensure accuracy.

Skills

Customer service

Sales experience

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will help customers meet financial goals by recommending deposit, loan, and banking solutions, while processing transactions accurately and delivering exemplary service.

You will educate customers on products and technologies, grow relationships through a disciplined sales process, and collaborate with partners to provide a seamless banking experience.