Hybrid CRM Campaign Manager — Technical

Cheil USA; Plano (TX); Hybrid; USD 90,000 - 125,000; Full time

Job summary

Cheil USA in Plano, TX is seeking a Technical Campaign Manager to keep Samsung CRM campaigns moving from brief to send. You will ensure briefs are complete and correct, and coordinate development and QA teams to deliver each campaign within SLA.

You will pair with the Senior Technical Campaign Manager, handle day-to-day delivery for your LOBs, and build CRM technical skills that prepare you for a senior role. Previous CRM or email marketing experience and hands-on automation are required.

Qualifications

• 3–4 years in CRM, email marketing or marketing operations.
• Working knowledge of segmentation, email HTML and QA tools such as Litmus.
• Hands-on experience with at least one automation platform, such as Adobe Campaign or Salesforce Marketing Cloud.
• Strong attention to detail and the ability to manage several campaigns at once.
• Clear written and verbal communication with clients and development teams.
• Adobe Campaign Business Practitioner certification and hands-on email HTML skills are a strong plus.

Responsibilities

• Translate LOB campaign requirements into actionable technical briefs.
• Coordinate development and QA teams to ensure campaigns meet SLA.
• Maintain campaign calendars and status trackers.
• Flag risks early to clients and the Senior Technical Campaign Manager.
• Prepare status updates and participate in client and internal meetings.
• Help maintain playbooks and templates for your LOBs.

Skills

CRM

Email marketing

Communication

QA oversight

Tools

Litmus

Adobe Campaign

Salesforce Marketing Cloud

Job description

Cheil USA in Plano, TX is seeking a Technical Campaign Manager to keep Samsung CRM campaigns moving from brief to send. You will ensure briefs are complete and correct, and coordinate development and QA teams to deliver each campaign within SLA.

You will pair with the Senior Technical Campaign Manager, handle day-to-day delivery for your LOBs, and build CRM technical skills that prepare you for a senior role. Previous CRM or email marketing experience and hands-on automation are required.