Hybrid Consumer Loan Advisor | Growth & Cross-Sell

Habitat For Humanity Of Durham; Raleigh (NC); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Coastal Federal Credit Union in Raleigh, NC seeks a Consumer Loan Advisor to manage loan fulfilment across online, phone, mobile and branch channels, guiding members from application to approval and funding while recommending products and services.

You will collaborate with underwriters, processors, and branches, maintain turn-time goals, cross-sell home equity, vehicle, personal loans and cards, and read credit bureau reports to support sound lending decisions.

Qualifications

• Six years of financial services experience including three years of consumer lending sales, origination, or processing experience of vehicle, credit card, and personal loans.
• Experience in meeting turn-time goals, managing workflows, and handling production pipelines.
• Experience reading and interpreting Credit Bureau information.

Responsibilities

• Uncover member needs and recommend appropriate lending products to meet origination and growth goals.
• Manage workflows and pipeline production to maintain excellent servicing levels and accessibility.
• Analyze financial and credit information to support lending decisions and referrals to partners.
• Communicate approvals, counter offers, and adverse decisions while maintaining rapport with members.
• Serve as a subject matter expert in consumer credit options for internal inquiries and cross-functional collaboration.

Skills

Consumer lending sales

Credit bureau interpretation

Workload management

Education

High school diploma or GED

Job description

Coastal Federal Credit Union in Raleigh, NC seeks a Consumer Loan Advisor to manage loan fulfilment across online, phone, mobile and branch channels, guiding members from application to approval and funding while recommending products and services.

You will collaborate with underwriters, processors, and branches, maintain turn-time goals, cross-sell home equity, vehicle, personal loans and cards, and read credit bureau reports to support sound lending decisions.