Hybrid Construction Project Coordinator – Auburn Hills

Pella Corporation; Auburn Hills (MI); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive pay

Job summary

Pella Corporation in Auburn Hills, MI is seeking a Project Coordinator for a hybrid schedule after training. This full-time role supports customer orders from contract through fulfillment, partnering with sales, fulfillment, vendors, and third-party providers to ensure an exceptional customer experience.

The position emphasizes problem-solving, teamwork, and strong communication in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Associate degree or technical certification preferred.
• 0–2 years of experience in customer service or general business preferred.
• Construction, window/door, or building materials knowledge is a plus (not required).

Responsibilities

• Serve as a primary point of contact for internal and external customers.
• Review and process orders submitted by the sales team.
• Purchase products from vendors and corporate manufacturing facilities.
• Track and manage key order dates, milestones, and activities.
• Schedule and release completed products for fulfillment.
• Coordinate value-add services and pre-finishing processes.
• Arrange delivery and/or installation of customer orders.
• Collect customer payments when applicable following delivery or installation.
• Resolve issues related to shortages, damages, or service needs.
• Process factory credits and follow up on pending or denied credits.
• Support product inquiries and provide guidance on offerings.
• Assist with inventory activities and discrepancy resolution.
• Contribute to continuous improvement initiatives.

Skills

Customer service

Detail-oriented

Multi-tasking

Problem solving

Team player

MS Office

Systems learning

Education

High School Diploma or GED

Associate degree or technical certification preferred

Tools

MS Office

Job description

Pella Corporation in Auburn Hills, MI is seeking a Project Coordinator for a hybrid schedule after training. This full-time role supports customer orders from contract through fulfillment, partnering with sales, fulfillment, vendors, and third-party providers to ensure an exceptional customer experience.

The position emphasizes problem-solving, teamwork, and strong communication in a fast-paced environment.