Hybrid Configuration Engineer, Semiconductor Customer Ops

Lam Research Salzburg GmbH; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Lam Research in Austin, TX is seeking a Configuration Engineer to support tool configuration, NSR creation, and lifecycle optimization. You will coordinate customer communications, evaluate changes, and align with product groups to enable upgrades and renewals.

Ideal candidates have a Bachelor’s in engineering or equivalent experience, strong customer-facing skills, and familiarity with Lam equipment groups.

Qualifications

• Bachelor’s degree or equivalent engineering experience.
• Customer-facing experience relating to technical introduction and/or review.
• In-depth product knowledge on at least one Lam equipment group (Etch, Dep, Wets).

Responsibilities

• Coordinate centralized customer communications for parts changes and technical memos.
• Facilitate ACM quote management by evaluating PCN/POA/CIP/ECN changes.
• Review BOMs and delta analysis with CSBG and PG teams for changes and upgrades.
• Partner with field teams to optimize installed base performance and tool lifecycle.
• Collaborate with CSBG to deliver value-driven Lam solutions.
• Create and manage NSRs for unreleased products and options.

Skills

Customer facing

Technical communication

Etch equipment

Dep equipment

Wets equipment

Education

Bachelor’s Degree or equivalent engineering experience

Tools

CRM

SAP

ACM

Excel

PowerPoint

Job description

Lam Research in Austin, TX is seeking a Configuration Engineer to support tool configuration, NSR creation, and lifecycle optimization. You will coordinate customer communications, evaluate changes, and align with product groups to enable upgrades and renewals.

Ideal candidates have a Bachelor’s in engineering or equivalent experience, strong customer-facing skills, and familiarity with Lam equipment groups.