Senior Field Process Engineer - Hybrid & Customer Impact

Lam Research Salzburg GmbH; Austin (TX); On-site; USD 120,000 - 165,000; Full time

Job summary

Lam Research in Austin seeks a Field Process Engineer to support customers with process optimization, installation, and hardware modifications. You will evaluate process outputs, run experiments, and document results to drive improvements for Lam equipment at customer sites.

The role requires advanced degrees and extensive experience in electronics, chemistry, physics, or materials science, plus strong communication and teamwork.

Qualifications

• PhD in Electronics, Chemistry, Physics, Material Science, or related field with 5+ years of work experience, or Masters with 8+ years, or Bachelors with 12+ years of work experience.
• Ability to work on complex issues requiring in-depth evaluation of variable factors.
• Sound judgment in selecting methods, techniques and evaluation criteria for engineering issues.
• Excellent communication, written and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment with PPE and on-call if needed.

Responsibilities

• Provide process support, installation, resolve and improve process/productivity, and develop processes of new applications of Lam equipment at customer sites.
• Serve as key field support for Beta sites, evaluations, or first-in-fab installations.
• Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
• Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
• Develop new or modified processes, define best known method process recipes, and partner with the hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.

Skills

Complex issue analysis

Judgement and method selection

Communication skills

Cleanroom environment readiness

Education

PhD in Electronics, Chemistry, Physics, Material Science, or related field

Masters of Science with 8+ years of work experience

Bachelors of Science with 12+ years of work experience

Job description

Lam Research in Austin seeks a Field Process Engineer to support customers with process optimization, installation, and hardware modifications. You will evaluate process outputs, run experiments, and document results to drive improvements for Lam equipment at customer sites.

The role requires advanced degrees and extensive experience in electronics, chemistry, physics, or materials science, plus strong communication and teamwork.