Configuration Engineer

Lam Research Salzburg GmbH; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Lam Research in Austin, TX is seeking a Configuration Engineer to support tool configuration, NSR creation, and lifecycle optimization. You will coordinate customer communications, evaluate changes, and align with product groups to enable upgrades and renewals.

Ideal candidates have a Bachelor’s in engineering or equivalent experience, strong customer-facing skills, and familiarity with Lam equipment groups.

Qualifications

• Bachelor’s degree or equivalent engineering experience.
• Customer-facing experience relating to technical introduction and/or review.
• In-depth product knowledge on at least one Lam equipment group (Etch, Dep, Wets).

Responsibilities

• Coordinate centralized customer communications for parts changes and technical memos.
• Facilitate ACM quote management by evaluating PCN/POA/CIP/ECN changes.
• Review BOMs and delta analysis with CSBG and PG teams for changes and upgrades.
• Partner with field teams to optimize installed base performance and tool lifecycle.
• Collaborate with CSBG to deliver value-driven Lam solutions.
• Create and manage NSRs for unreleased products and options.

Skills

Customer facing

Technical communication

Etch equipment

Dep equipment

Wets equipment

Education

Bachelor’s Degree or equivalent engineering experience

Tools

CRM

SAP

ACM

Excel

PowerPoint

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Configuration Engineer

Date: Oct 2, 2026

Location: Austin, TX, US, 78753

Worker Category: On-site Flex

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.

The impact you’ll make

• Supports the sales team with tool configuration and spec alignment
• Develops, submits, and aligns NSR’s (Non-Standard Requests) with each product group
• Plans and implements projects that support the sales organization.
• Assists sales organization in providing technical and administrative product information.
• Works with Sales Operations, Business Development and Account Managers to update CRM and equipment manufacturing slots
• Coordinates with Sales Representatives to provide sales documentation and satisfy customer requirements.
• Learn all aspects of Lam equipment and upgrades for the product group that you support

What you’ll do

Configuration management

• Coordinate centralized customer communications for parts changes, safety alerts, and technical memos through customer change management systems.
• Facilitate ACM quote management by evaluating PCN, POA, CIP, and ECN changes and routing required workflows.
• Review BOMs and complete delta analysis with CSBG and PG teams to identify required changes for reuse and upgrade opportunities.

Technical support and planning

• Partner with field teams to optimize installed base performance and extend tool lifecycle.
• Collaborate with CSBG to deliver solutions that create value for both the customer and Lam.

NSR creation and management

• Create and manage NSRs for unreleased products and options.
• Support NSRs for non-configurable upgrades.

Who we’re looking for

• Bachelor’s Degree or equivalent engineering experience
• Customer facing experience relating to technical introduction and/or review
• In-depth product knowledge on at least one of Lam equipment groups (Etch , Dep , Wets )
• Familiar with CRM, SAP, and ACM
• Proficient in Excel and PowerPoint

Preferred qualifications

• Presentation experience with groups and customers
• Preferred 5 years of Field/PG/CSBG/Semiconductor experience

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Nearest Major Market: Austin

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