Hybrid Collections Analyst – AR & Cash Flow Focus

Ingersoll Rand; Davidson (NC); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ingersoll Rand is seeking a Collections Analyst in Davidson, NC (Hybrid) to manage a diversified accounts receivable portfolio and drive cash flow across domestic and international accounts.

The role requires 1+ year in AR/collections, Associate or Bachelor’s in Accounting/Finance, and experience with ERP software and Getpaid. You will collaborate with sales and finance to improve DSO and strengthen customer relationships.

Qualifications

• Associates Degree in Accounting / Finance
• 1+ years of experience working in accounts receivable / collections
• 1+ years ERP accounting software experience
• 1+ years of experience working within Microsoft Office Suite products
• 1+ years of demonstrated experience collaborating with internal and external customers

Responsibilities

• Use available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
• Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.
• Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.
• Identify issues for escalation and request credit holds.
• Develop and maintain business relationships with customers and sales office personnel.
• Customer account reconciliation and identifying and tagging disputed items within assigned portfolio.
• Tracking and ensuring timely clearing of these disputed items is required.
• Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.
• Ensures timely and accurate responses to: customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities.

Skills

Accounts receivable

Collections

Customer relations

Data analysis

Education

Associate degree in Accounting or Finance

Bachelor's degree in Accounting or Finance

Tools

Getpaid

ERP software

Microsoft Office

Job description

Ingersoll Rand is seeking a Collections Analyst in Davidson, NC (Hybrid) to manage a diversified accounts receivable portfolio and drive cash flow across domestic and international accounts.

The role requires 1+ year in AR/collections, Associate or Bachelor’s in Accounting/Finance, and experience with ERP software and Getpaid. You will collaborate with sales and finance to improve DSO and strengthen customer relationships.