Collections Analyst

Ingersoll Rand; Davidson (NC); Híbrido; USD 52.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Paid time off

Descripción de la vacante

Ingersoll Rand is seeking a Collections Analyst in Davidson, NC (Hybrid) to manage a diversified accounts receivable portfolio and drive cash flow across domestic and international accounts.

The role requires 1+ year in AR/collections, Associate or Bachelor’s in Accounting/Finance, and experience with ERP software and Getpaid. You will collaborate with sales and finance to improve DSO and strengthen customer relationships.

Formación

• Associates Degree in Accounting / Finance
• 1+ years of experience working in accounts receivable / collections
• 1+ years ERP accounting software experience
• 1+ years of experience working within Microsoft Office Suite products
• 1+ years of demonstrated experience collaborating with internal and external customers

Responsabilidades

• Use available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
• Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.
• Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.
• Identify issues for escalation and request credit holds.
• Develop and maintain business relationships with customers and sales office personnel.
• Customer account reconciliation and identifying and tagging disputed items within assigned portfolio.
• Tracking and ensuring timely clearing of these disputed items is required.
• Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.
• Ensures timely and accurate responses to: customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities.

Conocimientos

Accounts receivable

Collections

Customer relations

Data analysis

Educación

Associate degree in Accounting or Finance

Bachelor's degree in Accounting or Finance

Herramientas

Getpaid

ERP software

Microsoft Office

Descripción del empleo

Collections Analyst

BH Job ID: 5399

SF Job Req ID: 21069

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Collections Analyst

Location: Davidson, NC (Hybrid)

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

If you're ready to make a measurable impact, take ownership as a Collections Analyst managing a diversified accounts receivable portfolio for Ingersoll Rand within our Shared Services team. In this role, you'll drive results by resolving disputes, strengthening customer relationships, and ensuring healthy cash flow across domestic and international accounts. We're seeking an early-career Accounts Receiveable / Finance professional with proven collections experience ideally managing 200+ accounts and a $3-5M portfolio, who is eager to drive change in a dynamic environment. The ideal candidate is inquisitive, self-motivated, and proactive in identifying opportunities for improvement. Leveraging advanced collection tools and strong analytical skills, you'll uncover challenges, implement solutions, and collaborate closely with customers and sales teams to deliver performance.

If you thrive on problem-solving, accountability, and seeing the direct impact of your work, this is your opportunity to step forward and lead.

Responsibilities

• Use available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).


• Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.


• Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.


• Identify issues for escalation and request credit holds.


• Develop and maintain business relationships with customers and sales office personnel.


• Customer account reconciliation and identifying and tagging disputed items within assigned portfolio.


• Tracking and ensuring timely clearing of these disputed items is required.


• Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.


• Ensures timely and accurate responses to: customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities.

Requirements

• Associates Degree in Accounting / Finance


• 1+ years of experience working in accounts receivable / collections


• 1+ years ERP accounting software experience


• 1+ years of experience working within Microsoft Office Suite products


• 1+ years of demonstrated experience collaborating with internal and external customers

Core Competencies

• Strong numerical aptitude with exceptional attention to detail and accuracy.


• Highly organized, with the ability to manage multiple priorities and plan work effectively across daily, weekly, and monthly timelines.


• Strong interpersonal skills with the ability to build effective relationships across sales, commercial offices, manufacturing teams, and customers.


• Clear, professional written and verbal communication skills.

Preferences

• Bachelor's degree in Accounting or Finance


• SAP or Oracle experience


• Hands on experience with Getpaid

Travel and Work Arrangements

• This role is Hybrid from Davidson, NC

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.