Hybrid Clinical Match Navigator for Adults with Disabilities

Jewish Big Brothers Big Sisters of Greater Boston; Waltham (MA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Jewish Big Brothers Big Sisters of Greater Boston is seeking a Clinical Match Specialist to interview and assess adults with disabilities, match volunteers and participants, and support ongoing match relationships. The CMS will empower individuals and families to participate in community life and cultivate strong affiliation with the program.

The role involves maintaining up to 50 matches, conducting meetings, and coordinating communications via web-based systems.

Qualifications

• Master's degree in social services, human services or related field preferred.
• 1-2 years of experience working with adults with disabilities in a social services environment.
• Ability to work efficiently, effectively, and sensitively with confidential information.
• Excellent oral and written communication skills.
• Ability to work both in a team and independently, to exercise good judgment, make sound decisions & problem solve.

Responsibilities

• Conduct volunteer enrollment interviews.
• Conduct participant interviews.
• Prepare written assessments and recommendations based on interviews and recommendations of volunteers and participants.
• Create safe and appropriate match relationships based on a current pool of volunteers and participants.
• Maintain a caseload of up to 50 matches.
• Conduct Match Introduction Meetings for new matches, match intervention meetings, and other meetings as needed.
• Conduct regularly scheduled and timely Match Support contacts with the volunteers and participants to ensure safety and satisfaction.
• Identify and address potential problems and barriers as early as possible.
• Document comprehensive written summaries of all match support contacts in web-based contact management software.
• Conduct exit interviews by phone with all parties at match closure.
• Maintain accurate files and documentation on all volunteers and participants.

Skills

Communication

Interpersonal skills

Teamwork

Problem solving

Education

Master's degree in social services/human services or related field

Tools

Microsoft Office

Internet-based applications

Job description

Jewish Big Brothers Big Sisters of Greater Boston is seeking a Clinical Match Specialist to interview and assess adults with disabilities, match volunteers and participants, and support ongoing match relationships. The CMS will empower individuals and families to participate in community life and cultivate strong affiliation with the program.

The role involves maintaining up to 50 matches, conducting meetings, and coordinating communications via web-based systems.