Disability Benefits Navigator (Hybrid)

Marlene Meyerson JCC Manhattan; New York (NY); Hybrid; USD 76,000 - 110,000; Part time

Benefits offered by this job

Free fitness membership for pool and健康

Hybrid work model

Job summary

The Marlene Meyerson JCC Manhattan is seeking a Disability Resources Specialist to guide individuals with disabilities and families through public benefits and service systems. You will explain options, coordinate with brokers and partners, and provide ongoing support with empathy and clarity.

You will work in a hybrid setup, meeting clients virtually or in person, and contribute to resource development and community education.

Qualifications

• Bachelor's degree required; Master's degree in Social Work, Public Administration, Rehabilitation Counseling, Special Education, or related field preferred.
• Knowledge of New York State disability service systems, including OPWDD eligibility, Self-Direction, SSI/SSDI, Medicaid, Medicare, and other public benefit programs.
• Experience helping individuals and families navigate complex public benefit systems.
• Strong organizational skills with the ability to manage multiple families and priorities independently.
• Excellent interpersonal, written, and verbal communication skills.
• Comfortable using technology to document services, manage referrals, and communicate with families.

Responsibilities

• Provide individualized navigation and guidance regarding OPWDD eligibility, Self-Direction, SSI/SSDI, Medicaid, Medicare, housing resources, work incentives, and related benefits.
• Meet with individuals and families virtually, by phone, or in person to understand goals, identify barriers, and develop personalized action plans.
• Offer short-term consultation and ongoing support based on each individual's needs.
• Educate families about Self-Direction and connect them with brokers, FIs, attorneys, and partners as appropriate.
• Research complex benefits questions and stay current on disability service systems and resources.
• Build relationships with referral sources to expand access to the CDA's Benefits Access service.
• Maintain accurate documentation of services, referrals, and outcomes and identify improvement opportunities.
• Work independently while collaborating with the CDA team to meet emerging needs and enhance support.
• Contribute to development of resource guides, educational materials, webinars, and community presentations.

Skills

Organizational skills

Interpersonal communication

Research & problem solving

Systems thinking

Education

Bachelor's degree

Master's degree in Social Work or related field

Job description

The Marlene Meyerson JCC Manhattan is seeking a Disability Resources Specialist to guide individuals with disabilities and families through public benefits and service systems. You will explain options, coordinate with brokers and partners, and provide ongoing support with empathy and clarity.

You will work in a hybrid setup, meeting clients virtually or in person, and contribute to resource development and community education.