Hybrid Clinic Administrative Assistant – Scheduling & Support

Massachusetts Eye and Ear; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support clinical service operations in a hybrid Boston setting. You will handle scheduling, patient check-in/out, and routine clerical tasks, helping ensure smooth patient flow and accurate records.

The role emphasizes strong organizational skills, proficiency with Office Suite, and effective communication with patients and staff. Typical hours apply with a hybrid work arrangement at 800 Huntington Avenue.

Qualifications

• High School Diploma or Equivalent required.
• 2-3 years of office/clerical experience required.
• Proficiency with Office Suite and office procedures.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, answer phones, and schedule inquiries.
• Process patient billing forms and scan documents to patient records.
• Open and distribute unit mail or faxes; file and type forms as directed.
• Support scheduling, registration, and billing systems as a Super User.

Skills

Office suite proficiency

Time management

Communication skills

Phone etiquette

Education

High School Diploma or equivalent

Tools

Scheduling systems

Job description

Massachusetts Eye and Ear Infirmary is seeking an Administrative Assistant to support clinical service operations in a hybrid Boston setting. You will handle scheduling, patient check-in/out, and routine clerical tasks, helping ensure smooth patient flow and accurate records.

The role emphasizes strong organizational skills, proficiency with Office Suite, and effective communication with patients and staff. Typical hours apply with a hybrid work arrangement at 800 Huntington Avenue.