Hybrid Client Services & Invoicing Coordinator

Rentokil Initial plc; Concord (NH); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Rentokil-Terminix Canada in Concord, Ontario, is seeking a client-focused team member for a hybrid role (3 days per week in-office). You will manage portals, support the sales team on RFPs, and oversee Pest Pac system tasks while ensuring accurate invoicing and organized contract filing.

The ideal candidate will have strong communication, attention to detail, and the ability to multi-task within a collaborative, fast-paced environment.

Qualifications

• Undergraduate degree or college diploma in a related field.
• Excellent interpersonal and customer relations skills.
• Strong verbal and written communication abilities.
• Detail-oriented with strong organizational skills.
• Experience with RFPs is preferred but not required.
• Ability to multi-task and work effectively in a team.

Responsibilities

• Various portal management, including receiving and closing work orders and dispatching as appropriate
• Supporting Sales Team on RFPs (Requests for Proposals)
• Pest Pac (internal system) management, including scheduling, creating accounts and managing recurring set-ups
• Re-scheduling any services that may not have been completed
• Creating consolidated invoice set ups
• Organizing and storing all associated contract files in one consolidated client folder
• Creating consolidated invoice set ups as per Province
• Reviewing all completed orders in branches and sending invoices to respective contacts for payment
• Following-up with Operations Mangers to gather any missing service reports
• Responding to any invoicing corrections, disputes or inquiries
• Other duties as may be assigned from time to time

Skills

Interpersonal skills

Verbal and written communication

Multi-tasking

Team player

Education

Undergraduate degree or college diploma

Job description

Rentokil-Terminix Canada in Concord, Ontario, is seeking a client-focused team member for a hybrid role (3 days per week in-office). You will manage portals, support the sales team on RFPs, and oversee Pest Pac system tasks while ensuring accurate invoicing and organized contract filing.

The ideal candidate will have strong communication, attention to detail, and the ability to multi-task within a collaborative, fast-paced environment.