Hybrid Client Service Associate — Expert Research & Outreach

Guidepoint; Phoenix (AZ); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

15 days PTO and holidays

Medical, dental, vision coverage

401(k) with match

Commuter benefits & discounts

LinkedIn Learning access

In-office snacks & happy hours

Wellness & athletic programs

Job summary

Guidepoint is seeking an Associate on the Client Service team in Phoenix to deliver high‑quality client experiences by connecting clients with subject‑matter experts. You will recruit experts, perform targeted research, and vet candidates while supporting multiple client projects.

You will lead outreach, screen conversations, and tailor sourcing strategies to client requests, balancing priorities with execution quality in a hybrid environment requiring three in‑office days.

Qualifications

• Bachelor’s degree required with minimum 3.0 GPA.
• Internship/volunteer/extracurricular experience preferred.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Conduct targeted research across public sources to identify relevant experts.
• Lead cold outreach and vetting conversations to assess fit for client projects.
• Define sourcing strategies based on project scope and urgency.
• Manage multiple client requests with deadlines while maintaining quality.

Skills

AI fluency

Research skills

Phone outreach

Education

Bachelor’s degree (GPA 3.0+)

Tools

AI-enabled tools

Job description

Guidepoint is seeking an Associate on the Client Service team in Phoenix to deliver high‑quality client experiences by connecting clients with subject‑matter experts. You will recruit experts, perform targeted research, and vet candidates while supporting multiple client projects.

You will lead outreach, screen conversations, and tailor sourcing strategies to client requests, balancing priorities with execution quality in a hybrid environment requiring three in‑office days.