Expert Sourcing & Client Success Associate (Hybrid)

Guidepoint Australia; New York (NY); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO 15 days

10 paid holidays

Sick leave

Medical, dental, vision coverage

401(k) with company match

Commuter benefits

LinkedIn Learning access

In-office snacks and beverages

Summer Fridays

Athletic leagues

Charitable giving programs

Job summary

Guidepoint is seeking an Associate on the Client Service team to deliver exceptional client experiences by identifying and onboarding the right experts for client consultations. You will conduct targeted research, engage experts through outreach, and build high-quality profiles for client consideration.

The role combines independent execution with collaboration in a hybrid work environment, offering learning opportunities and career growth.

Qualifications

• Bachelor’s degree with minimum 3.0 GPA or higher.
• Internship, volunteer, or extracurricular experience.
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment.
• Curiosity about emerging technology and willingness to continue building skills with new tools.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts.
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration.
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution.

Skills

Bachelor's degree

AI fluency

Strong communication

Time management

Research skills

Education

Bachelor's degree

Tools

AI-enabled tools

Job description

Guidepoint is seeking an Associate on the Client Service team to deliver exceptional client experiences by identifying and onboarding the right experts for client consultations. You will conduct targeted research, engage experts through outreach, and build high-quality profiles for client consideration.

The role combines independent execution with collaboration in a hybrid work environment, offering learning opportunities and career growth.