Hybrid Client Experience & Payroll Specialist

GetHired, Inc.; Trevose (PA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & dental for you and family

Company-paid life insurance

Disability coverage

401(k) with company match

HSA/FSAs with company contributions

Paid time off

Job summary

GetHired, Inc. is seeking a Client Advocate to join its Client Experience Team in a hybrid role requiring commute to our Trevose, PA branch.

You will help Payentry provide excellent service, training, and results to our clients by building strong relationships and delivering a superior support experience. The role focuses on understanding our payroll, time & attendance, HR features, and how to best serve customers.

Qualifications

• A passion for customer service.
• A high level of integrity always and the capacity to find something positive in everything.
• The ability to challenge thinking and influence others in more productive ways.
• The aptitude to innovate and be passionately exceptional.
• An inquisitive nature and the skill to ask engaging questions.
• A commitment to teamwork.

Responsibilities

• Establish and manage positive relationships with new and existing clients.
• Deliver exceptional customer service experience.
• Support client's needs and requests.
• Learn and understand system functionality.
• Engage clients in product features and functionality.
• Work with a team to support our clients.
• Utilize our technology to assist with payroll, time & attendance, HR and more.

Skills

Customer service

Integrity

Communication

Questioning

Teamwork

Innovation

Tools

Payroll system knowledge

HRIS

Job description

GetHired, Inc. is seeking a Client Advocate to join its Client Experience Team in a hybrid role requiring commute to our Trevose, PA branch.

You will help Payentry provide excellent service, training, and results to our clients by building strong relationships and delivering a superior support experience. The role focuses on understanding our payroll, time & attendance, HR features, and how to best serve customers.