Client Advocate - Payroll Specialist

GetHired, Inc.; Trevose (PA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & dental for you and family

Company-paid life insurance

Disability coverage

401(k) with company match

HSA/FSAs with company contributions

Paid time off

Job summary

GetHired, Inc. is seeking a Client Advocate to join its Client Experience Team in a hybrid role requiring commute to our Trevose, PA branch.

You will help Payentry provide excellent service, training, and results to our clients by building strong relationships and delivering a superior support experience. The role focuses on understanding our payroll, time & attendance, HR features, and how to best serve customers.

Qualifications

• A passion for customer service.
• A high level of integrity always and the capacity to find something positive in everything.
• The ability to challenge thinking and influence others in more productive ways.
• The aptitude to innovate and be passionately exceptional.
• An inquisitive nature and the skill to ask engaging questions.
• A commitment to teamwork.

Responsibilities

• Establish and manage positive relationships with new and existing clients.
• Deliver exceptional customer service experience.
• Support client's needs and requests.
• Learn and understand system functionality.
• Engage clients in product features and functionality.
• Work with a team to support our clients.
• Utilize our technology to assist with payroll, time & attendance, HR and more.

Skills

Customer service

Integrity

Communication

Questioning

Teamwork

Innovation

Tools

Payroll system knowledge

HRIS

Job description

Do you love technology? Are you looking for a great company and a position that will accelerate your career? Join our Team!

We are looking for a Client Advocate to join our rapidly growing team! As a member of our Client Experience Team, you can help Payentry provide excellent service, training, and results to our clients.

What you'll do:

• Establish and manage positive relationships with new and existing clients
• Deliver exceptional customer service experience
• Support client's needs and requests
• Responsible for learning and understanding system functionality
• Engage clients in product features and functionality
• Work with a great team to support our clients!
• Utilize our technology to assist with payroll, time & attendance, HR and much more!

What you bring to the table:

• A passion for customer service
• A high level of integrity always and the capacity to find something positive in everything
• The ability to challenge thinking and influence others in more productive ways
• The aptitude to innovate and be passionately exceptional
• An inquisitive nature and the skill to ask engaging questions
• A commitment to teamwork

Where you'll work:

• This is a hybrid position requiring commute to our branch in Trevose, PA

Total Rewards and Growth:

• Acareer, not a jobat ourgrowing company.
• A great team environment with opportunities to volunteer in the community!
• Anuncappedopportunityto increase your income
• Partial company-paidmedical & dental foryou and your family!
• 100% company-paidlife,short-term and long-term disability benefits.
• 401(k) Safe Harbor plan with up to a4% company match
• Health Savings Accounts and/or Flexible Spending Accounts supported withcompany contributions.
• Generousdiscretionarypaid time offthe package with immediate eligibility.

We offer human capital management services to employers throughout the US. Payentry, our cloud-basedSaaS platform,provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees.

Our mission is Helping people get the most out of their workday andproviding the best systems and support for growing our clients' businesses. If you're ready to join us in that mission and advance your career.