Payroll Implementation Specialist - Hybrid Growth

Payentry; Norcross (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Partial health and dental coverage

Fully paid life insurance

Disability benefits (short/long-term)

401(k) with up to 4% match

HSA contributions

Discretionary paid time off

Job summary

Payentry is seeking a Payroll Implementation Consultant to join the Client Experience Team. You will support onboarding, train clients on our payroll and HR platform, and build lasting relationships throughout the implementation process.

Ideal candidates bring at least 3 years of payroll experience, a strong customer-service mindset, and excellent multitasking and project-management skills. This role blends technical platform knowledge with a commitment to client success and collaboration.

Qualifications

• Minimum of 3 years of experience in payroll processing or implementation.
• Strong passion for delivering exceptional customer service.
• Excellent multitasking and project management skills.
• High level of integrity, professionalism, and positive attitude.
• Ability to influence and effectively challenge thinking to foster improvements.
• Innovative mindset with a commitment to excellence.
• Curiosity and critical thinking-ability to ask engaging questions and seek continuous learning.
• Strong teamwork and collaborative skills.

Responsibilities

• Support the onboarding process for new clients, servicing as a subject matter expert.
• Assist clients in developing their skills to effectively utilize our platform.
• Build and maintain positive relationships with clients throughout the implementation process.
• Deliver exceptional customer service, ensuring client satisfaction.
• Provide comprehensive training on systems functionality and address client needs and requests.
• Develop a deep understanding of our platform's capabilities to effectively engage clients.
• Collaborate with team members to ensure seamless support and service delivery.
• Utilize our technology to support payroll, time & attendance, HR, and other client needs.

Skills

Payroll experience

Customer service

Project management

Integrity

Influence

Innovation

Curiosity

Teamwork

Job description

Payentry is seeking a Payroll Implementation Consultant to join the Client Experience Team. You will support onboarding, train clients on our payroll and HR platform, and build lasting relationships throughout the implementation process.

Ideal candidates bring at least 3 years of payroll experience, a strong customer-service mindset, and excellent multitasking and project-management skills. This role blends technical platform knowledge with a commitment to client success and collaboration.