Hybrid Client Care Coordinator & Scheduler

Home Helpers of Kirkland; Bellevue (WA); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation: $24- $26

PTO - sick time

Traditional IRA or Roth

Free CEU’s

Same day pay through Tap Check

Supportive workplace culture

Flexible work hours

Paid mileage

Referral and bonus program

Advancement within the company

Job summary

Home Helpers Home Care is seeking a Client Care Coordinator/Scheduler to bridge our care delivery team with clients and caregivers. You will oversee scheduling, client care coordination, assessments, and care plans, while performing office duties in a hybrid role.

The ideal candidate demonstrates people-first service, strong organization, and time management to maintain high care delivery standards across the Bellevue area.

Qualifications

• 2+ years of experience in home care, client management, or related role with transferrable skills preferred.
• CNA or HCA Certification preferred or required.

Responsibilities

• Efficiently schedule caregivers with clients, ensuring compatibility of skills and care needs to ensure client satisfaction.
• Communicate regularly with the team, client’s family or representatives regarding scheduling updates.
• Utilize effective staffing skills and monitor staffing statistics to strategically increase client hours and avoid overtime.
• Ensure proper pay rates, billing codes, and shift accuracy in WellSky.
• Conduct supervisory site visits to provide coaching to caregivers.
• Create individualized care plans for clients and update them as needed.
• Conduct in-home client assessments and safety assessments.
• Provide training to caregivers at the start of care.
• Ensure caregivers are compliant with continued education/training programs.
• Travel within Bellevue/Redmond/Kirkland/Mercer Island and surrounding areas as needed.

Tools

WellSky

Job description

Home Helpers Home Care is seeking a Client Care Coordinator/Scheduler to bridge our care delivery team with clients and caregivers. You will oversee scheduling, client care coordination, assessments, and care plans, while performing office duties in a hybrid role.

The ideal candidate demonstrates people-first service, strong organization, and time management to maintain high care delivery standards across the Bellevue area.