Care Matchmaker: Home Care Scheduler

Synergy HomeCare; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Liability Insurance

Workers’ Compensation coverage

Unemployment Insurance

Job summary

Synergy HomeCare is seeking a Scheduling Coordinator to match caregivers with clients and coordinate schedules across our home care network.

The role emphasizes excellent communication, time management, and customer service in a fast-paced environment. A high school diploma is required, and prior home care experience is preferred. This is an autonomous, self-motivated position with opportunities for growth.

Qualifications

• One year experience in a home care setting preferred.
• High school diploma required.
• Strong customer service, time management and communication skills.

Responsibilities

• Schedule caregivers with clients and communicate to all parties.
• Confirm and update caregiver availability including vacation, sick time, and holidays.
• Document skills and attributes of caregivers to ensure strong matching to clients.
• Follow up with new caregiver hires to explain the scheduling process.
• Establish a great rapport with caregivers and clients.

Skills

Exceptional customer service skills

Time management

Excellent communication skills

Education

High school diploma

Job description

Synergy HomeCare is seeking a Scheduling Coordinator to match caregivers with clients and coordinate schedules across our home care network.

The role emphasizes excellent communication, time management, and customer service in a fast-paced environment. A high school diploma is required, and prior home care experience is preferred. This is an autonomous, self-motivated position with opportunities for growth.