Hybrid Claims Support Analyst I: Payments & Reconciliation

AAA-The Auto Club Group; Fremont Township (MI); Ibrido; USD 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) plan

Health insurance

Paid time off

HSA available

Descrizione del lavoro

AAA The Auto Club Group in Fremont, Michigan is hiring a Claims Support Assistant I to join our claims team. You will handle complex payment and reconciliation tasks, resolve issues, and support teammates to ensure accurate, timely claim outcomes.

The role emphasizes independent work, cross-team collaboration, and ongoing operational excellence. Hours are Monday–Friday 8:00 AM–5:00 PM EST with some in-office reporting and hybrid work arrangement.

Competenze

• High School Diploma or equivalent required.
• Three years of experience in processing, customer service or business administration.
• A valid driver’s license is required if in-person inspections or meetings are involved.

Mansioni

• Process paperwork for outgoing checks.
• Investigate stop pay requests for accuracy.
• Allocate funds to the correct coverage in the Claim system.
• Review checks and resolve prior to release of funds to the state; redeposit funds as needed.
• Review and research activity for positive pay processes.
• Research incoming checks for proper allocation and deposits; balance accounts.
• Balance and reconcile all claim deposits.

Conoscenze

Multi-tasking

Attention to detail

Communication skills

Independent work

Banking experience

Formazione

High School Diploma or equivalent

Descrizione del lavoro

AAA The Auto Club Group in Fremont, Michigan is hiring a Claims Support Assistant I to join our claims team. You will handle complex payment and reconciliation tasks, resolve issues, and support teammates to ensure accurate, timely claim outcomes.

The role emphasizes independent work, cross-team collaboration, and ongoing operational excellence. Hours are Monday–Friday 8:00 AM–5:00 PM EST with some in-office reporting and hybrid work arrangement.