PIP Claims Specialist – Complex No-Fault (Hybrid)

Aaa-the-Auto-Club-Grou; Michigan; Hybrid; USD 67,000 - 105,000; Full time

Benefits offered by this job

AAA membership

Health & Wellness plans

401(k) with company match

Job summary

The Auto Club Group (AAA) is seeking a Claims Specialist in Michigan to evaluate coverage, manage complex PIP claims, and negotiate settlements with insureds, providers, and attorneys. You will collaborate with internal teams and external partners to ensure compliant, timely resolutions while supporting member satisfaction.

Hybrid work arrangement with potential travel for inspections; must understand Michigan No-Fault regulations and maintain thorough documentation within the claims system.

Qualifications

• 3+ years negotiating claim settlements or equivalent training.
• Experience handling complex Michigan No-Fault PIP claims and subrogation.
• Strong communication with insureds, providers, and attorneys.

Responsibilities

• Review claims and initiate handling activities.
• Gather information and set expectations with insureds and affected parties.
• Analyze coverage, policy limits, and recoveries.
• Authorize payments and negotiate settlements.
• Refer claims to Underwriting, Recovery Units or SIU when needed.
• Maintain accurate documentation and compliance.

Skills

Negotiation

Subrogation

Evidence review

Communication

Time management

Education

Bachelor’s degree

Tools

Claims management system

Job description

The Auto Club Group (AAA) is seeking a Claims Specialist in Michigan to evaluate coverage, manage complex PIP claims, and negotiate settlements with insureds, providers, and attorneys. You will collaborate with internal teams and external partners to ensure compliant, timely resolutions while supporting member satisfaction.

Hybrid work arrangement with potential travel for inspections; must understand Michigan No-Fault regulations and maintain thorough documentation within the claims system.