Hybrid Claims Service Specialist — Payments & Support

Charles Taylor; Louisville (KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Charles Taylor is seeking a Claims Service Representative to join our team in Louisville, KY. The role starts with in-office training and transitions to a hybrid schedule with in-office days on Tuesdays and Thursdays.

The position handles setting up new claims, issuing payments, and providing support to adjusters, nurses, clients, providers, and claimants. It requires strong data entry, organization, and communication skills to manage multiple tasks effectively.

Qualifications

• Must demonstrate accurate data entry and attention to detail.
• Strong organizational skills and time management.
• Ability to work independently and with a team.
• Excellent communication and telephone etiquette.
• Able to prioritize multiple tasks.
• Punctual and consistent attendance on schedule.

Responsibilities

• Set up new claims in system
• Provide Customer service to clients, providers & claimants
• Answer multi phone lines
• Mail out documents
• Image documents
• Issue payments
• Assist with projects as needed

Skills

Data entry 8k keystrokes

Organizational skills

Independent work

Communication skills

Telephone skills

Multitasking

Attendance

Job description

Charles Taylor is seeking a Claims Service Representative to join our team in Louisville, KY. The role starts with in-office training and transitions to a hybrid schedule with in-office days on Tuesdays and Thursdays.

The position handles setting up new claims, issuing payments, and providing support to adjusters, nurses, clients, providers, and claimants. It requires strong data entry, organization, and communication skills to manage multiple tasks effectively.