Claims Training & Support Specialist (Hybrid)

AmTrust Financial Services, Inc.; Town of Colonie (NY); On-site; USD 23,419 - 39,261; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

401(k) Savings Plans

Paid Time Off

Job summary

A leading financial services company seeks a Talent Acquisition Coordinator – Claim Assistant III to support claims professionals and manage onboarding and training of team members. The ideal candidate will possess strong attention to detail, professional communication skills, and the ability to manage multiple priorities. This hybrid position offers competitive compensation and excellent career advancement opportunities.

Qualifications

• Knowledge of claims processes and systems, including Microsoft Office (Excel).
• Experience training and mentoring less experienced team members.
• Capability to manage multiple priorities independently or within a team.

Responsibilities

• Complete tasks per instructions and maintain average passing audit scores.
• Manage communication professionally via email, phone, and Teams.
• Provide dependable backup to supervisor when needed.

Skills

Attention to detail

Professional communication skills

Training and mentoring

Time management

Education

High school diploma or college degree

Tools

Microsoft Excel

Job description

A leading financial services company seeks a Talent Acquisition Coordinator – Claim Assistant III to support claims professionals and manage onboarding and training of team members. The ideal candidate will possess strong attention to detail, professional communication skills, and the ability to manage multiple priorities. This hybrid position offers competitive compensation and excellent career advancement opportunities.