Claims Operations Associate I — Hybrid Onsite Growth

Great American Insurance Group; Kentucky; Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Job summary

Great American Insurance Group in Louisville, KY, is seeking a Claims Operations professional to join Corporate Claims. The role supports claim intake, setup, payment processing, financials, and data management across multiple departments.

On-site four days a week with one day remote, the position emphasizes learning, teamwork, and compliance with company and regulatory guidelines. Education requirement is a high school diploma; experience ranges from 0 to 5 years.

Qualifications

• High school diploma or equivalent.
• 0–5 years of related experience; beginner to intermediate knowledge of forms/systems, policy analysis, claim operations requirements and related management systems.
• Complies with company and regulatory guidelines.

Responsibilities

• Begin developing a working knowledge of the claim operation and learn to resolve routine incoming operations partners’ requests.
• Perform claim operations and payment functions for one or more lines; complete new loss establishment within the claim system, including statistical coverage verification and document upload to electronic claim filing system.
• Complete financial transaction support for either loss or expense payments, loss or expense reserves, loss or expense refunds.
• May provide assistance to Claims department in areas requiring beginner to intermediate skills or knowledge.

Skills

Navigate multiple systems

Collaborative mindset

Curiosity

Professional writing

Willingness to seek out resources

Self-motivated

Education

High school diploma or equivalent

Job description

Great American Insurance Group in Louisville, KY, is seeking a Claims Operations professional to join Corporate Claims. The role supports claim intake, setup, payment processing, financials, and data management across multiple departments.

On-site four days a week with one day remote, the position emphasizes learning, teamwork, and compliance with company and regulatory guidelines. Education requirement is a high school diploma; experience ranges from 0 to 5 years.