Hybrid Claims Assistant II – Claims Processing & Support

Tokio Marine HCC; Purchase (NY); Hybrid; USD 57,000 - 85,000; Full time

Benefits offered by this job

6% 401K match

20 days PTO

2 floating holidays

Paid parental leave

Learning culture

Job summary

Tokio Marine HCC is seeking a Claims Assistant for a hybrid role in Purchase, NY, with 3 days in the office and 2 days working from home. Under supervision, you will perform routine claims processing and maintain related records across multiple lines of business.

You will set up files, manage diaries, scan documents, and assist Claims Attorneys with litigation, while delivering reliable support and maintaining confidentiality. Strong MS Office skills and excellent communication are required.

Qualifications

• Minimum High School or GED preferred.
• 2 Year / Associate Degree.
• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously.
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word).

Responsibilities

• Process claims files and maintain related records.
• Set up diary of follow-up and deadlines.
• Scan mail and label/print documents.
• Arrange travel for Claims Attorneys and track travel expenses.
• Maintain registry of claim checks for distribution.
• Prepare basic claim summaries.
• Communicate with claimants, insureds and related parties for information.
• Assist attorneys with litigation management and documentation.
• Provide general clerical support and handle routine office duties.

Skills

Communication

Organization

Confidentiality

Analytical skills

Customer service

Education

High School diploma or GED

Associate degree

Tools

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Microsoft Word

Job description

Tokio Marine HCC is seeking a Claims Assistant for a hybrid role in Purchase, NY, with 3 days in the office and 2 days working from home. Under supervision, you will perform routine claims processing and maintain related records across multiple lines of business.

You will set up files, manage diaries, scan documents, and assist Claims Attorneys with litigation, while delivering reliable support and maintaining confidentiality. Strong MS Office skills and excellent communication are required.