Hybrid LA Claims Assistant - Detail-Oriented

Tokio Marine HCC International; Los Angeles (CA); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Tokio Marine HCC - Surety Group in downtown Los Angeles seeks a Claims Assistant to support a high-volume claims team. You will set up files, write summaries, and communicate with claimants and colleagues as needed.

The role emphasizes accuracy, organization, and customer service in a hybrid work environment with 4 days in the office and 1 day of work-from-home optional after training.

Qualifications

• Experience with data entry and organizing files in a busy office setting.
• Strong attention to detail and accuracy in processing documents and communications.
• Excellent interpersonal skills and ability to work in a team environment.

Responsibilities

• Set up electronic files with documents, dates, and clear summaries.
• Update claimants and internal colleagues by phone and written correspondence about claim status.
• Process mail and payment checks.

Skills

Data entry

File organization

Customer service mindset

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Salesforce

Box.com

Job description

Tokio Marine HCC - Surety Group in downtown Los Angeles seeks a Claims Assistant to support a high-volume claims team. You will set up files, write summaries, and communicate with claimants and colleagues as needed.

The role emphasizes accuracy, organization, and customer service in a hybrid work environment with 4 days in the office and 1 day of work-from-home optional after training.