Hybrid Claims Assistant II — Processing & Support

Tokio Marine HCC - Cyber & Professional Lines Group; Purchase (NY); Hybrid; USD 57,000 - 85,000; Full time

Benefits offered by this job

6% 401K match

20 days PTO + 2 floating days

Paid parental leave

Growth perspectives

Strong learning culture

Job summary

Tokio Marine HCC - Cyber & Professional Lines Group in Purchase, NY is seeking a claims processing assistant to handle initial and ongoing claims tasks, diary follow-ups, data entry, and filing.

This hybrid role requires strong organization, confidentiality, and MS Office skills, with 2 years of administrative experience. The company offers growth, a 6% 401K match, PTO and parental leave.

Qualifications

• Minimum High School or GED; 2 Year / Associate Degree.
• 2 Years of relevant administrative, clerical experience.
• Proficient with Microsoft Office Suite.
• Strong confidentiality, tact, and diplomacy.

Responsibilities

• Perform initial and ongoing claims processing including setting up claims files for multiple lines of business, performing data entry, scanning documents, and preparing loss runs.
• Set up and maintain a diary of follow-up and deadline dates.
• Scanning mail and labeling/printing documents into appropriate file.
• Set up Travel Arrangements (airline, hotel, car services for Claims Attorneys) and enter travel expenses.
• Set up and maintain a registry of claim checks to be distributed.
• Review claim documents and prepare a basic summary detailing claim specifics.
• Respond to and contact claimants, insured, and other related parties to obtain and relay basic information concerning the claim process.
• Assist Claims Attorneys with the management of litigation including initial contact with defense counsel and supplying defense counsel with all relevant documentation during the life of a claim.
• Draft, prepare, and process various types of correspondence including acknowledgment of new claims, coverage position letters, indemnity/expense checks, etc.
• Perform incoming and outgoing mail distribution.
• Provide ad hoc information as requested to support current work and special projects.
• Assist other claims personnel as needed during the claims process including setting up claim files or other associated tasks.
• Perform general clerical duties such as copying, faxing, filing, data entry, indexing, scanning documents, preparing labels, answering phones, and operating departmental office equipment.

Skills

Administrative support

Data entry

Communication

Organization

Education

Associate Degree

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

Tokio Marine HCC - Cyber & Professional Lines Group in Purchase, NY is seeking a claims processing assistant to handle initial and ongoing claims tasks, diary follow-ups, data entry, and filing.

This hybrid role requires strong organization, confidentiality, and MS Office skills, with 2 years of administrative experience. The company offers growth, a 6% 401K match, PTO and parental leave.