Hybrid Claims Support Specialist

HCC Service Company, Inc.; Los Angeles (CA); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid work schedule

Downtown Los Angeles office

Job summary

Claims Assistant Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Claims Assistant at our office in downtown Los Angeles. The role emphasizes accuracy, efficiency, and teamwork in a high-volume environment.

Key duties include setting up electronic files, updating claimants and colleagues, and processing mail and payment checks. We offer a hybrid schedule with training and career growth in our claims team.

Qualifications

• Experience with data entry and file organization.
• Customer service mindset with strong communication skills.
• Attention to detail and accuracy in a high-volume environment.

Responsibilities

• Set up electronic files with documents, dates, and summaries.
• Update claimants and internal colleagues by phone and written correspondence about the status of claims.
• Process mail and payment checks.

Skills

Data entry

File organization

Customer service mindset

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Tools

Salesforce

Box.com

Job description

Claims Assistant Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Claims Assistant at our office in downtown Los Angeles. The role emphasizes accuracy, efficiency, and teamwork in a high-volume environment.

Key duties include setting up electronic files, updating claimants and colleagues, and processing mail and payment checks. We offer a hybrid schedule with training and career growth in our claims team.