Hybrid Child Support Enforcement Assistant

Department of Marine Resources

Sanford (ME)

Hybrid

USD 28,000 - 40,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Department of Health and Human Services (DHHS) is seeking a Human Services Enforcement Assistant in the Division of Support Enforcement & Recovery (DSER) in Sanford, Maine. The role involves processing administrative documents, answering questions, and managing case-related communications within a full-time, 8-5 schedule with potential partial telework upon approval.

Applicants should have foundational office support experience and be proficient in Outlook, Excel, MS Word; data entry; and strong

Qualifications

Foundational education, training, and/or experience in office/administrative support or related area.
Submit resume and cover letter describing skills as expert, skilled or novice in specified areas (Outlook, Excel, Word, data entry, communications, customer service, teamwork).

Responsibilities

Processing administrative documents and assisting with processing legal documents (e.g., wage attachments, license revocation, passport denial, motor vehicle liens).
Communicating with parents and providing information about the child support program.
Managing and prioritizing correspondence (electronic and hard mail) and addressing time-sensitive mail promptly.
Telephone customer service.
Building cases and managing contact with individuals applying for child support services.
Document imaging and indexing.
Scheduling genetic testing.
Assisting with general office duties.