Public Benefits Specialist II – Hybrid/Remote

Department of Health and Human Services; Ellsworth (ME); Híbrido; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Partial telework with managements' ok

Public Service Loan Forgiveness

Descripción de la vacante

The Department of Health and Human Services (DHHS) in Ellsworth, ME, is seeking a detail-oriented administrative professional to handle eligibility support, client communications, and document processing. The role supports state benefit programs and requires accurate data entry, compliance with security policies, and effective client service by phone or in person.

Partial telework is available with management approval.

Formación

• Knowledge of quality customer service principles and ability to assist the public with applications and social services.
• Ability to make independent decisions following standard procedures.

Responsabilidades

• Complying with state policies and security/confidentiality requirements.
• Assist clients with eligibility questions and reporting requirements.
• Coordinate approved client services and update case records.
• Provide information on how to apply for benefits and resources.

Conocimientos

Customer service

Independent decision making

Herramientas

Outlook

Excel

MS Word

Phone reception

Data entry

Descripción del empleo

The Department of Health and Human Services (DHHS) in Ellsworth, ME, is seeking a detail-oriented administrative professional to handle eligibility support, client communications, and document processing. The role supports state benefit programs and requires accurate data entry, compliance with security policies, and effective client service by phone or in person.

Partial telework is available with management approval.