Hybrid Business Process Analyst I - ERP Transformation

Central Michigan University; Mount Pleasant (MI); Hybrid; USD 52,000 - 92,000; Full time

Job summary

Central Michigan University in Mount Pleasant is seeking a focused Business Process Analyst at multiple levels to document, analyze, and improve university-wide business processes. The role collaborates with stakeholders to define processes, identify inefficiencies, and recommend solutions that enhance operations across departments.

The position supports ERP transformation initiatives and may involve process audits, documentation, and mentoring of teams.

Qualifications

• Bachelor's degree (or four years of equivalent experience) in a relevant field.
• Proven data analysis, reporting, and visualization experience.
• Strong written and verbal communication skills including technical writing.
• Experience with process modeling and standard notation (BPMN/UML).

Responsibilities

• Consult with stakeholders to identify, define, and document business needs and objectives.
• Develop and document business process models with standard notation and tools.
• Translates requirements into clear functional specifications and prioritizes requirements.
• Leads requirements gathering sessions and facilitates stakeholder discussions.

Skills

Analytical techniques

Modeling notations

Lean Six Sigma

Microsoft Office

Written communication

Stakeholder facilitation

Education

Bachelor's degree or equivalent experience

Tools

Tableau

Power BI

Visio

UML

BPMN

Job description

Central Michigan University in Mount Pleasant is seeking a focused Business Process Analyst at multiple levels to document, analyze, and improve university-wide business processes. The role collaborates with stakeholders to define processes, identify inefficiencies, and recommend solutions that enhance operations across departments.

The position supports ERP transformation initiatives and may involve process audits, documentation, and mentoring of teams.