Hybrid Business Systems Analyst - Process & Solutions

DuCharme, McMillen & Associates, Inc.; Fort Wayne (IN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP on day one (6% contrib)

Parental leave

Generous time off

Benefits from day one

Job summary

DuCharme, McMillen & Associates, Inc. is seeking a Business Analyst to bridge business needs with technology solutions in a hybrid role based in Fort Wayne or Indianapolis.

The analyst will gather requirements, document processes, and ensure alignment with strategic goals across PMO projects. Ideal candidates have 3+ years in business analysis, strong communication skills, and familiarity with SDLC and project management methodologies.

Qualifications

• Bachelor’s degree in Analytics, Computer Science, Business, or related field.
• 3+ years experience in business analysis or a related role.
• Understanding of SDLC and project management methodologies (Agile, Waterfall, SCRUM).
• Proficiency in requirements gathering, documentation, and stakeholder communication.
• Excellent written and verbal communication skills.
• Ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Experience with Jira, Visio, and other relevant tooling.
• Professional certification such as IIBA-ECBA is a plus and encouraged for career development.

Responsibilities

• Serve as the intake point for enhancement opportunities across processes, technology, and operations.
• Interview business owners and subject matter experts to understand current workflows and improvement areas.
• Elicit, translate, simplify, and document business and functional requirements.
• Analyze existing business processes to identify challenges and recommend improvements.
• Assist in building business cases for new initiatives and influence stakeholder support.
• Collaborate with project managers to define project scope, requirements, and deliverables.
• Prioritize initiatives based on impact, feasibility, and risk mitigation.
• Support user acceptance testing (UAT) and ensure solutions meet business needs.
• Maintain documentation and contribute to continuous improvement of PMO practices.

Skills

Stakeholder communication

Requirements gathering

Attention to detail

Verbal & written communication

Education

Bachelor’s degree in analytics / related field

IIBA-ECBA certification (preferred)

Tools

Jira

Visio

Job description

DuCharme, McMillen & Associates, Inc. is seeking a Business Analyst to bridge business needs with technology solutions in a hybrid role based in Fort Wayne or Indianapolis.

The analyst will gather requirements, document processes, and ensure alignment with strategic goals across PMO projects. Ideal candidates have 3+ years in business analysis, strong communication skills, and familiarity with SDLC and project management methodologies.