Strategic Process Improvement Analyst — ERP & AI

University of Vermont

Burlington (VT)

On-site

USD 75,000 - 81,000

Full time

14 days+

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Job summary

University of Vermont seeks a Business Process Improvement Analyst to lead process optimization across university operations. You will map current and future states, facilitate cross-functional sessions, and apply structured problem-solving to identify efficiency gains.

The role reports to transformation initiatives tied to ERP platforms and data-informed decision making. You will develop KPI frameworks, support data visualization with Power BI/Tableau, and translate business needs into

Qualifications

  • Bachelor's degree in business, finance, CS, IS, or related field or equivalent.
  • 3–5 years of professional experience in roles like business analyst or project manager.
  • Experience with process analysis in complex, cross-functional environments.
  • Strong analytical skills to interpret complex data.
  • Demonstrated adaptability, creativity and teamwork.
  • Experience in process mapping, facilitation, and improvement.
  • ERP experience and data analysis/reporting tools (Power BI, Tableau, Excel).
  • Experience supporting cross-functional initiatives in complex environments.

Responsibilities

  • Lead process improvement and facilitation efforts to optimize university business processes.
  • Document processes, identify opportunities, and support project/change management.
  • Draft documentation and training materials and support training delivery.
  • Act as liaison between technical and functional staff for requirements.
  • Collaborate with stakeholders to ensure adoption of new procedures and systems.

Skills

Process mapping
Facilitation
ERP systems
Data visualization
Change management
AI automation
KPIs & analytics
Stakeholder management
Project management
Communication

Education

Bachelor's degree in business, finance, CS, IS, or related field

Tools

Power BI
Tableau
Excel

Job description

University of Vermont seeks a Business Process Improvement Analyst to lead process optimization across university operations. You will map current and future states, facilitate cross-functional sessions, and apply structured problem-solving to identify efficiency gains.

The role reports to transformation initiatives tied to ERP platforms and data-informed decision making. You will develop KPI frameworks, support data visualization with Power BI/Tableau, and translate business needs into

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