Hybrid Business Systems Analyst — Drive Process Improvements

CO-US DuCharme, McMillen & Associates, Inc.; Fort Wayne (IN); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

ESOP eligibility

Parental leave

Generous PTO

Benefit plans

Hybrid work model

Employee ownership

Job summary

DMA, a hybrid-friendly employer in Indiana, seeks a Business Analyst to bridge business needs with technology solutions. You will gather and document requirements, analyze processes, and support implementation from testing through rollout.

Collaboration with stakeholders and PMO practices will drive continuous improvement across operations. The role requires a Bachelor’s degree and 3+ years in business analysis, with strong communication and Jira/Visio proficiency.

Qualifications

• Bachelor’s degree in Analytics, CS, or Business (or related field).
• 3+ years experience in business analysis or a related role.
• Understanding of SDLC and project management methodologies (Agile, Waterfall, SCRUM).
• Proficiency in requirements gathering, documentation, and stakeholder communication.

Responsibilities

• Serve as intake point for enhancement opportunities across processes, technology, and operations.
• Interview business owners and subject matter experts to understand current workflows and improvement areas.
• Elicit, translate, document business and functional requirements.
• Analyze existing business processes to identify challenges and improve.
• Assist in building business cases and influence stakeholder support.
• Collaborate with project managers to define project scope, requirements, and deliverables.
• Prioritize initiatives based on impact, feasibility, and risk.
• Support user acceptance testing (UAT) and ensure solutions meet business needs.
• Maintain documentation and contribute to PMO process improvements.

Skills

Stakeholder communication

Requirements gathering

SDLC understanding

Education

Bachelor’s degree in Analytics, CS, or Business

Tools

Jira

Visio

Job description

DMA, a hybrid-friendly employer in Indiana, seeks a Business Analyst to bridge business needs with technology solutions. You will gather and document requirements, analyze processes, and support implementation from testing through rollout.

Collaboration with stakeholders and PMO practices will drive continuous improvement across operations. The role requires a Bachelor’s degree and 3+ years in business analysis, with strong communication and Jira/Visio proficiency.