Hybrid Branch Operations Leader - Commercial Lines

Insurance Office of America; San Gabriel (CA); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sickTime

Professional growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking a Branch Operations Supervisor for Commercial Lines. This hybrid role requires 1 day in an IOA office location in California, with responsibilities including direct management of Account Team staff, workflow assignment, and performance coaching.

The ideal candidate holds a P&C license and has strong communication and leadership skills. IOA offers competitive salary, benefits, and career growth.

Qualifications

• 2+ years in insurance operations or related field.
• Active P&C license required.
• Excellent communication and people management skills.
• Proficient in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Direct management of Account Team staff, assigning tasks and workflows.
• Monitor and improve staff performance, scheduling and HR processes.
• Ensure compliance with policies, procedures, and core work processes.
• Lead coaching, development and performance evaluations.
• Promote IOA values and maintain strong relationships with leadership and employees.

Skills

People management

Communication skills

Active P&C license

MS Office

Education

High School Diploma (or equivalent)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking a Branch Operations Supervisor for Commercial Lines. This hybrid role requires 1 day in an IOA office location in California, with responsibilities including direct management of Account Team staff, workflow assignment, and performance coaching.

The ideal candidate holds a P&C license and has strong communication and leadership skills. IOA offers competitive salary, benefits, and career growth.