Hybrid Branch Leader & Team Coach

Georgia's Own; Albany (GA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Georgia's Own in Albany, GA is seeking a Universal Banker Manager to lead Universal Banker I and II across branch locations, coaching staff, overseeing performance, and ensuring service excellence. The role involves travel among branches to support staffing, onboarding, and daily operations while maintaining production goals and regulatory compliance.

A bachelor's degree is preferred, with 3–5 years in retail banking and 2+ years of supervisory experience.

Qualifications

• Bachelor's degree preferred or equivalent retail banking experience.
• Minimum 3–5 years in retail banking/credit union environment.
• Minimum 2 years supervisory or coaching experience.

Responsibilities

• Direct supervision of Universal Banker I & II across an assigned branch cluster.
• Set performance expectations with regular coaching and development discussions.
• Oversee staffing, onboarding, and deployment across branches.
• Ensure service standards and regulatory compliance across locations.
• Lead by example to drive production and member experience.

Skills

Leadership

Coaching

Communication

Customer service

Travel readiness

Education

Bachelor's degree preferred

Equivalent experience considered

Tools

Microsoft Office

Branch operating systems

Job description

Georgia's Own in Albany, GA is seeking a Universal Banker Manager to lead Universal Banker I and II across branch locations, coaching staff, overseeing performance, and ensuring service excellence. The role involves travel among branches to support staffing, onboarding, and daily operations while maintaining production goals and regulatory compliance.

A bachelor's degree is preferred, with 3–5 years in retail banking and 2+ years of supervisory experience.