Hybrid Billing & Support Associate I

Canon Financial Services; Burlington (NJ); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Canon Financial Services in Burlington, NJ is seeking a Customer Service Representative I to provide professional, courteous, and accurate service to customers, focusing on billing, payments, and account maintenance. This role supports the Canon Brand image and requires flexibility in shifts and a hybrid schedule.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and proficiency with Microsoft Office and Google Workspace.

Qualifications

• High school diploma or equivalent required; related coursework a plus.
• 1 year of customer service experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Provide professional customer service across channels.
• Explain billing statements and account activity clearly.
• Process payments and assist with collections inquiries.
• Maintain accurate customer records and portfolios.
• Collaborate with team to ensure service excellence.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Google Workspace

Team collaboration

Problem solving

Multitasking

Education

High school diploma or equivalent

Vocational training / coursework

Tools

Salesforce

Unified Desktop

Leasewave

Job description

Canon Financial Services in Burlington, NJ is seeking a Customer Service Representative I to provide professional, courteous, and accurate service to customers, focusing on billing, payments, and account maintenance. This role supports the Canon Brand image and requires flexibility in shifts and a hybrid schedule.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and proficiency with Microsoft Office and Google Workspace.