Financial Services Customer Support Specialist

Canon Recruiting Group; Pennington (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k)

Job summary

Canon Recruiting is seeking a detail-oriented Customer Service Representative in Pennington, NJ. You will support Financial Transaction paperwork inquiries, account balances, and employee stock options, delivering accurate responses to clients and partners during calls.

The role emphasizes risk-aware, policy-driven service and requires on-site training with a modern, inclusive workplace and opportunities to grow within Canon Recruiting.

Qualifications

• Strong communication and listening skills.
• Ability to handle sensitive information and follow procedures.
• Comfort with virtual training and on-site work.

Responsibilities

• Provide clients/internal partners with clear, complete responses during calls.
• Deliver quality service and support for internal partners and external customers.
• Authenticate clients and escalate potential risk following policy/procedures.
• Navigate multiple applications to research products/services and resolve issues.
• Deliver an experience that improves customers’ financial lives.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

Canon Recruiting is seeking a detail-oriented Customer Service Representative in Pennington, NJ. You will support Financial Transaction paperwork inquiries, account balances, and employee stock options, delivering accurate responses to clients and partners during calls.

The role emphasizes risk-aware, policy-driven service and requires on-site training with a modern, inclusive workplace and opportunities to grow within Canon Recruiting.