Hybrid Benefits & Leave Specialist — Chicago

Coates Group; Chicago (IL); On-site; USD 106,000 - 120,000; Full time

Benefits offered by this job

Thrive Program (flexible work options)

Annual bonus program

Job summary

Coates Group in Chicago is seeking a Benefits Administrator to support North America, including the U.S. and Canada, with benefits and leave administration, policy management, and compliance.

The role serves as the primary contact for employee benefits and coordinates with HiBob, ADP, carriers, and brokers. Responsibilities include enrollments, life events, and vendor coordination, plus onboarding, policy governance, and payroll-related activities.

Qualifications

• 7+ years of benefits administration or related HR experience.
• Bachelor’s degree in HR, Business, or related field, or equivalent experience.
• Working knowledge of U.S. and Canadian benefits, leave, employment, workplace safety, and anti-discrimination requirements.
• Experience supporting employees across the U.S. and Canada preferred.
• Ability to manage competing priorities and meet deadlines with accuracy.
• Proficiency in Microsoft Office and HRIS, payroll, benefits, and carrier systems.
• Ability to work on-site in the Chicago office at least three days per week.

Responsibilities

• Administers U.S. and Canada benefits programs and serves as the primary liaison among employees, brokers, carriers, and vendors.
• Responds to employee questions and resolves benefits issues with timely information.
• Administers leave-of-absence programs across U.S. and Canada, including communications, case coordination, and compliance.
• Manages benefits enrollments, qualifying life event changes and updates across systems.
• Supports renewals, plan design changes, and communications to ensure market competitiveness.
• Facilitates onboarding and offboarding activities related to People & Culture.
• Maintains employee handbooks, policies, and related documentation for compliance.

Skills

Benefits administration

HR policy

Employee relations

MS Office

HRIS

Education

Bachelor’s degree in HR or related field

Tools

ADP

HiBob

Job description

Coates Group in Chicago is seeking a Benefits Administrator to support North America, including the U.S. and Canada, with benefits and leave administration, policy management, and compliance.

The role serves as the primary contact for employee benefits and coordinates with HiBob, ADP, carriers, and brokers. Responsibilities include enrollments, life events, and vendor coordination, plus onboarding, policy governance, and payroll-related activities.