Hybrid Banking Specialist - Sales & Teller

Eastern Bank Careers; Everett (MA); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement plan

Job summary

Eastern Bank is hiring for a hybrid Service Associate/Teller role at our Everett, MA branch. The position blends customer service on the platform with teller transactions, focusing on sales and service goals while handling deposits, loan applications, and referrals.

Qualified candidates will have a high school diploma, 1–2 years of sales experience, and preferably some banking exposure. The role emphasizes independence, multitasking, and strong interpersonal skills.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is preferred (e.g., teller) is a plus.
• Ability to work independently and multitask in a fast-paced environment.

Responsibilities

• Simultaneously perform duties of a traditional branch customer service representative and teller.
• Assist with loan applications and process deposits, checks, and cash handling.
• Refer customers to other bank lines and third-party partners.
• Work toward sales and service goals, retaining and growing the portfolio.
• Maintain compliance and proper recording of monetary instruments and reports.

Skills

Customer service

Teller duties

Sales

Multi-tasking

Communication

Technically literate

Education

High school diploma or equivalent

Job description

Eastern Bank is hiring for a hybrid Service Associate/Teller role at our Everett, MA branch. The position blends customer service on the platform with teller transactions, focusing on sales and service goals while handling deposits, loan applications, and referrals.

Qualified candidates will have a high school diploma, 1–2 years of sales experience, and preferably some banking exposure. The role emphasizes independence, multitasking, and strong interpersonal skills.