Hybrid Banking Specialist: Teller & Service Pro

Eastern Bank; Easton (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits & retirement package

Job summary

Eastern Bank in Easton, MA seeks a Service Associate who performs both customer service and teller duties. The role blends sales on the platform with daily transaction tasks at the teller line, in branch locations where a hybrid position is authorized.

The candidate will opens deposits, processes loans, handles cash, and aims to grow the customer portfolio while adhering to policy and compliance. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience preferred.
• Some banking experience is a plus.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Assist customers in-person and via platform with sales and service.
• Open deposit accounts and process loan applications.
• Close loans and refer to other bank lines.
• Process deposits, withdrawals, checks, and monetary instruments.
• Support quarterly sales and maintain policy compliance.
• Balance time between platform work and teller duties.

Skills

Customer service

Sales

Communication

Relationship building

Multi-tasking

Independence

Technical literacy

Education

High school diploma or equivalent

Job description

Eastern Bank in Easton, MA seeks a Service Associate who performs both customer service and teller duties. The role blends sales on the platform with daily transaction tasks at the teller line, in branch locations where a hybrid position is authorized.

The candidate will opens deposits, processes loans, handles cash, and aims to grow the customer portfolio while adhering to policy and compliance. Strong communication and multitasking are essential.