Hybrid Bank Service Associate - Teller & Sales Pro

Eastern Bank Careers; Newburyport (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank in Newburyport, MA is seeking a Service Associate/Teller hybrid to support both the platform and teller lines. You will open deposit accounts, prepare loan applications, and close loans across lending units while making referrals to other bank services.

You will proactively engage high-value customers to retain and grow the portfolio. The role blends platform sales with traditional teller responsibilities, requiring strong communication, relationship-building, and adherence to bank

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is preferred (e.g., teller or otherwise).
• Ability to build relationships and learn all bank products quickly.

Responsibilities

• Open deposit accounts and process loan applications for various lending units.
• Close loans for customers in applicable business lines and make referrals.
• Proactively engage high-value customers by phone and in person to grow the portfolio.
• Handle daily account maintenance and ensure policy compliance.
• Balance platform sales with teller duties and provide excellent service.

Education

High school diploma or equivalent

Job description

Eastern Bank in Newburyport, MA is seeking a Service Associate/Teller hybrid to support both the platform and teller lines. You will open deposit accounts, prepare loan applications, and close loans across lending units while making referrals to other bank services.

You will proactively engage high-value customers to retain and grow the portfolio. The role blends platform sales with traditional teller responsibilities, requiring strong communication, relationship-building, and adherence to bank