Hybrid Bank Service Associate - Sales & Teller

Eastern Bank; Everett (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Total Rewards benefits package

Retirement program and tuition Reimb.

Rostered benefits: medical, dental, -

Job summary

Eastern Bank in Everett, MA is seeking a Service Associate who blends customer service with teller duties in a hybrid branch role. You will support sales on the platform while handling everyday transactions.

The position emphasizes building relationships, meeting quarterly sales goals, and ensuring compliance with bank policies. Starting pay is $22.00 per hour, with benefits included under the Total Rewards program.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Some banking experience (e.g., teller) is a plus.
• Ability to communicate information clearly and build relationships across the organization.

Responsibilities

• Assist both customer service and teller duties in branch locations.
• Open deposit accounts and process loan applications.
• Close loans and refer to other bank lines.
• Proactively reach out to high-value customers to retain and grow the portfolio.
• Maintain compliance with bank policies and procedures.

Skills

Customer service

Sales experience

Multitasking

Communication skills

Relationship building

Independent worker

Tech literacy

Self-starter

Education

High school diploma or equivalent

Job description

Eastern Bank in Everett, MA is seeking a Service Associate who blends customer service with teller duties in a hybrid branch role. You will support sales on the platform while handling everyday transactions.

The position emphasizes building relationships, meeting quarterly sales goals, and ensuring compliance with bank policies. Starting pay is $22.00 per hour, with benefits included under the Total Rewards program.