Hybrid Banking Service Associate – Sales & Teller Pro

Eastern Bank; Taunton (MA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits and retirement package

Job summary

Eastern Bank is seeking a Service Associate to perform both customer service and teller duties in a hybrid work model at our Taunton, MA location. The role involves establishing deposit accounts, processing loan applications, and referring customers to other bank lines while actively supporting sales goals.

The position emphasizes independence, multi-tasking, and strong communication. A starting rate of $22.00 per hour is offered, with a robust benefits and retirement package included.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience preferred in retail, financial services or hospitality.
• Some banking experience is preferred (e.g., teller).
• Ability to work independently and multi-task in a fast-paced environment.
• Strong communication and relationship-building skills.

Responsibilities

• Hybrid role performing both customer service and teller duties.
• Open deposit accounts and process loan applications.
• Close loans and refer to other bank lines.
• Proactively reach out to high-value customers to grow the portfolio.
• Ensure operational compliance and adhere to policy.
• Handle daily account maintenance and service issues.
• Assist in achieving quarterly sales goals.
• Process deposits, checks, and currency-related transactions.
• Maintain adherence to bank policies and procedures.

Skills

Customer service

Sales

Communication

Multi-tasking

Independence

Technical literacy

Relationship building

Adaptability

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate to perform both customer service and teller duties in a hybrid work model at our Taunton, MA location. The role involves establishing deposit accounts, processing loan applications, and referring customers to other bank lines while actively supporting sales goals.

The position emphasizes independence, multi-tasking, and strong communication. A starting rate of $22.00 per hour is offered, with a robust benefits and retirement package included.