Hybrid Banking Member Services Rep

TEKsystems; Atlanta (GA); Hybrid; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Paid training

Job summary

TEKsystems is seeking a Member Service Representative to support a Fortune 100 Financial Institution. The role is hybrid and based near Sandy Springs, GA, offering $22/hour with paid training and a November 30 start date.

This contract-to-hire position targets candidates with customer service or account support background looking to grow in financial services. Responsibilities include assisting members, handling calls, resolving issues, educating on products, and maintaining confidentiality.

Qualifications

• Customer service experience required
• Call center, banking, retail, hospitality, or account support experience preferred
• Strong communication and problem-solving skills
• Comfortable working in a fast-paced environment
• Ability to navigate multiple systems while assisting customers

Responsibilities

• Assist members with account-related questions and requests
• Provide exceptional customer service over the phone
• Research and resolve account issues
• Educate members on available products and services
• Document interactions accurately and efficiently
• Maintain confidentiality and compliance with company policies

Skills

Customer service

Call center experience

Banking experience

Account support experience

Job description

TEKsystems is seeking a Member Service Representative to support a Fortune 100 Financial Institution. The role is hybrid and based near Sandy Springs, GA, offering $22/hour with paid training and a November 30 start date.

This contract-to-hire position targets candidates with customer service or account support background looking to grow in financial services. Responsibilities include assisting members, handling calls, resolving issues, educating on products, and maintaining confidentiality.