Consumer Loans Member Service Pro (Hybrid)

TEKsystems; Pensacola (FL); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Paid time off (PTO)

Job summary

TEKsystems is seeking a results-driven Member Service Representative for a Fortune 100 financial institution in Pensacola, FL. The role requires handling inquiries in a structured contact-center setup, guiding customers through products and services, and processing banking transactions with accuracy.

Onsite training for 6-8 weeks followed by hybrid work. Compensation starts at $19.75 per hour, with a schedule including days and evening shifts.

Qualifications

• High School Diploma or GED required.
• 1–3 years of customer service experience.

Responsibilities

• Respond to inquiries from members in a 24/7 call center environment.
• Provide information about products and services with active listening and engagement.
• Perform transactions for savings, checking, consumer loans, credit cards, IRAs and other accounts.

Skills

Customer service

Education

High School Diploma

Job description

TEKsystems is seeking a results-driven Member Service Representative for a Fortune 100 financial institution in Pensacola, FL. The role requires handling inquiries in a structured contact-center setup, guiding customers through products and services, and processing banking transactions with accuracy.

Onsite training for 6-8 weeks followed by hybrid work. Compensation starts at $19.75 per hour, with a schedule including days and evening shifts.